![]() ![]() Its TrustPilot score is better with four out of five stars. Positive reviews focus on the cost and ease of use of the system. Overcharging and cancelation fees seem a particular annoyance. Most complaints tend to stem from customer service, installation and charging issues. Users valued its smart home features, touchscreen tablet and smartphone app.Ĭonsumer Affairs gives Brinks Home Security a score of just under three stars out of five from 631 reviews over the past year. Power Customer Satisfaction award narrowly beating AT&T Digital Life and Vivint Smart Home. In this section we highlight scores for Brinks Home Security from well-established user review platforms, as well as awards it has won.īrinks Home Security won the 2018 J.D. ![]() It’s also worth noting that it’s much more likely for someone to complain about bad service than complimenting good service. It’s always worth considering what people who have been using a service think of it as not everyone’s experience is the same. Brinks Home Security review: User reviews If no-one responds to an ASAPer alert then Brinks will contact the authorities. This works via text, website or email and Brinks claims it speeds up the process in case of emergencies. This is a secure messaging system that allows you to send and receive private messages to the Brinks team and your emergency contacts. Your emergency contacts are also able to participate in ASAPer’s (As Soon As Possible emergency response) group chat. You can also declare a false alarm quickly so as not to disturb anyone. You can decide whether they receive voice calls, SMS text or email notifications. You can select a list of emergency contacts who can also be alerted. They can often react faster than you as they can contact the correct jurisdiction right away, as opposed to getting routed through a 911 operator. Their trained staff can then notify the relevant police, fire or medical authorities required in case of an emergency. How does Brinks Home Security alert you when an alarm is raised?īrinks Home Security has a round-the-clock Alarm Response Center that will respond to a raised alarm. This option has a one-off cost of $399 plus $29 a month for monitoring services, but you’re not tied into a contract so can cancel at any time. You also get Brinks stickers as an intruder deterrent. It offers a base unit – that works as the hub for all security devices – two window/door sensors as well as two keyfobs. Outside of getting Brinks monitoring using your own Nest system, Nest Secure is the cheapest and most basic package available. If you activate the professional monitoring service within 10 days of purchasing any system from Brinks Home Security you’ll receive a $100 prepaid gift card, effectively reducing the overall cost by $100.) Brinks Home Security review: Brinks Nest Secure Brinks Monitoring only: $19 a month 36-month contract or $29 a month rolling contract.Brinks Home Complete with Video: $599 for equipment | $39 a month monitoring | 36-month contract.Brinks Home Complete: $499 for equipment | $29 a month monitoring | 36-month contract.Nest Secure: $399 for equipment | $29 a month monitoring | No contract.There is also a monitoring-only service if you already own a Nest Secure system. There are currently three home security system packages available from Brinks. Packages: How much does Brinks Home Security cost? If you like tech then this will be great for you, if you’re not that comfortable using a smartphone app then this may be overkill. You can even add to your security system with extra sensors and cameras at any time. This means you can control them from a single app on your smartphone. The other benefit of using Nest products is that they are smart. ![]()
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